EASY COME, EASY GO GUARANTEE.
We'll confirm all the details. Before your move, we'll provide you with information regarding your move-in, your rent, and any fees and deposits.
We'll personally ensure your apartment is move-in ready. Even before you move in, we'll make sure that it's spotless and ready for you.
We'll follow up after you settle in. After you move in, we'll check in to make sure that you're 100% happy in your new space.
And when you need to move, our Express Move-Out makes moving a breeze. We'll schedule a pre-move-out inspection and walk you through the final details before your last day with us.
100% HAPPY IN YOUR SPACE GUARANTEE.
We'll follow up after you move in. After you've had a few days to settle in and kick the tires, we'll follow-up to ensure that you're 100% happy in your space.
We'll fix anything that needs fixing - or find someone who can. Our team is well-trained to work together to ensure everything is in perfect working order.
Still not loving your space? We'll help you find another apartment home at our community or help you transfer to a sister community in the area. If those are still not great options for you, we'll waive any fees associated with ending your lease early so you can move to a new place within the first 30 days of your lease. *
* Resident will not be refunded non-refundable fees such as administrative or application fee, must pay for days lived in apartment home and repay any upfront concessions, if applicable.
THE CURVE BALL GUARANTEE.
If you lose your job due to position elimination or need to take care of a family member, we've got your back. You can move without penalty so you can focus on what's most important: you and your family.
Let us know your situation. We'll work with you to determine a move-out date, waive any lease-break fees, and walk you through the final details.
And when it's time to move. Our Express Move-Out makes moving out a breeze.
THE CUSTOMER-FIRST GUARANTEE.
You have our ear. We promise to listen to you and treat you with consistent, friendly, and courteous service to ensure you're informed and confident.
Find your happy space. We maintain a healthy and positive work environment because we know happy people create good energy (and deliver great customer service!).
We're here for you. We're available when and where it works for you: in person, or via phone, email, or text.